Reviews

Todd Zebb on 05/27/2026

I’ve trusted A1 with over 7 cars across 15+ years, both new and old. Reliable and straightforward auto shops are hard to find, but Brady and Sam make an excellent team. Brady is always easy to work with, and Sam communicates clearly and follows through on every detail. They’ve inspected several used cars for me with no surprises later, and their pricing has consistently been far better than dealerships like BMW, Lexus, and Subaru. They also do great tire service at fair prices and always stand behind their work. It’s rare to find a shop with this level of honesty, care, and customer service. Highly recommend A1 — you’ll be happy you brought your car to Brady and Sam.

Scott Snedden on 05/21/2026

I’m a long time customer of A-1 and can’t say enough good things about their consistently excellent service! They are always prompt, pleasant and reasonably priced! I trust them!!

Fariha Ishrat Rahman on 05/20/2026

I didn't avail any service but want to leave a review for the honesty. I initially called to compare a quote I received from another auto shop. The person on the phone looked up the issue but before even giving me a quote, he insisted that the issue i had would be covered under manufacture warranty and pushed me to talk to the dealer instead. I ended up taking my car to the dealer and it was indeed covered under warranty. He could have easily withheld this information. I would not have known any better and paid out of pocket. I will definitely be coming back to this place for any future service.

Ron on 05/08/2026

Everything on check list done! front brakes, new transmission gasket & fluid change, spark plugs & new gasket cover, new water pump & anti freeze, new brake fluid, new car battery, tire rotation, engine mount replacement, & other items that I put off. Should be good for next couple of years ? So far so good, all work seems to have been done well.

Cesar Torres on 05/04/2026

Brought my car in for a complete tune-up and couldn’t be happier with the experience. The team was professional, knowledgeable, and got everything done way faster than I expected. The turnaround time was seriously impressive without sacrificing quality. My car feels like new again—running smoother and stronger than ever. Highly recommend if you’re looking for reliable service and quick, top-notch work!

Ajay Juneja on 04/17/2026

Fantastic Service, always does excellent work and stands behind it!

Yuan Li on 04/17/2026

they fixed the third row seat handle super fast with good price

Andrew Alix on 04/15/2026

Stephen and Co. a great folks to work with! Highly recommend

Stefan Arias on 04/14/2026

The lead tech/owner sam is amazing. One of, if not the most honest and empathetic technicians I have found in the bay area. And an expert when it comes to E chassis BMWs. Very glad I was recommended to him. His hourly charge is also less than many other shops in the area, but the quality of work exceeds anything I’ve seen before.

Prabhu Ram on 01/06/2026

Had a great experience at A-1 today. My car battery was dead and took it in to A-1 for charging it. Brady helped me and diagnosed it to be a bad battery. He still charged it to the max possible and had it driven and ran it in idle for a while. When I got there, the car started with no issue. Brady recommended I change the battery (still under warranty). Above all, he did not charge me anything. I couldn’t believe it! A top notch, honest place to go for car service.

Prabhu Ram on 01/05/2026

Had a great experience at A-1 today. My car battery was dead and took it in to A-1 for charging it. Brady helped me and diagnosed it to be a bad battery. He still charged it to the max possible and had it driven and ran it in idle for a while. When I got there, the car started with no issue. Brady recommended I change the battery (still under warranty). Above all, he did not charge me anything. I couldn’t believe it! A top notch, honest place to go for car service.

T K on 08/11/2025

Performed throttle body cleaning expertly on my daughter’s Subaru Forester. The car runs much better now. Very reasonable charge. No problem communicating with Google Translate. Highly recommended.

T K on 08/11/2025

Performed throttle body cleaning expertly on my daughter’s Subaru Forester. The car runs much better now. Very reasonable charge. No problem communicating with Google Translate. Highly recommended.

Ryan Turaids on 11/19/2024

I’ve brought my Golf TDI here twice now, and both experiences have been outstanding. The service is always thorough, with excellent attention to detail. Brady, who I’ve worked with, is highly professional, knowledgeable, and makes the process straightforward. I’ll definitely continue bringing my car here for service and, if needed, repairs.

Ryan Turaids on 11/19/2024

I’ve brought my Golf TDI here twice now, and both experiences have been outstanding. The service is always thorough, with excellent attention to detail. Brady, who I’ve worked with, is highly professional, knowledgeable, and makes the process straightforward. I’ll definitely continue bringing my car here for service and, if needed, repairs.

Jesse Sanchez on 06/30/2024

Fast repairs, no extra charges

mpredosin on 01/30/2024

Exceptional service at an affordable price. I have taken my car here for many years. This last time the wipers were not working. All it needed was a screw tightened. The technician took care of it right away at no charge. I definitely recommend taking your car here for any repairs.

mpredosin on 01/30/2024

Exceptional service at an affordable price. I have taken my car here for many years. This last time the wipers were not working. All it needed was a screw tightened. The technician took care of it right away at no charge. I definitely recommend taking your car here for any repairs.

Hannah Chung on 12/06/2023

Would give A1 Foreign Auto 10 stars if I could. I was led here by the exceptional Google reviews and agree with the folks that have said that coming here is like having a family member in the business. This business is honest, fast, thorough, and professional. Have had my Tesla model Y serviced here and got fair quotes, with fast turnaround times and my car ready when they said. When I came back with a tire issue after driving over a nail, they had all my info saved and had my car back to me in under a day with the tire (under warranty) fixed completely free—not even a service charge. Brady has taken care of me each time and I felt he was truly professional, courteous, and 110% knows his stuff inside and out. If you’re on the fence, don’t hesitate to come here. Thoroughly honest, fast, and completely professional. This business is a treasure for Mountain View.

Hannah Chung on 12/05/2023

Would give A1 Foreign Auto 10 stars if I could. I was led here by the exceptional Google reviews and agree with the folks that have said that coming here is like having a family member in the business. This business is honest, fast, thorough, and professional. Have had my Tesla model Y serviced here and got fair quotes, with fast turnaround times and my car ready when they said. When I came back with a tire issue after driving over a nail, they had all my info saved and had my car back to me in under a day with the tire (under warranty) fixed completely free—not even a service charge. Brady has taken care of me each time and I felt he was truly professional, courteous, and 110% knows his stuff inside and out. If you’re on the fence, don’t hesitate to come here. Thoroughly honest, fast, and completely professional. This business is a treasure for Mountain View.

tz tz on 09/26/2023

I think the price is not reasonable here and this is what I experienced: They don't have clear price for each fixing item and they do "inspection" first and ask you to sign a paper that charges $200 for "inspection". At this point, they don't share the price of any potential issue you want to fix. After the "inspection" you have 2 choices: spending $200 for no service or spending whatever they ask for the fix. In my case, they charged $500 for changing ignition switch, which is higher than what the dealer asked. But I cannot go to the dealer at this moment because I have to pay this store $200 for nothing (or so called "inspection") if I switch to the dealer. Btw, this store charges $140 for oil change. I would recommend Valvoline in 0.5 miles for doing a fast full synthetic oil change service at a similar or less (with coupon) price. My point is I don't think this store is as good as what is showed in their reviews (I'm suspecting the source of those reviews now). Maybe this is how the auto repair industry works but hope my experience could help you take a second thought when choosing this store and avoid being ripped off.

Shop Reply

Good Morning, I apologize if you had a less than favorable experience, but I can assure you our prices are lower than what a VW Dealer would have charged for the same repair. We used a factory VW Ignition Lock Housing (Not just the Ignition Switch, though a new Ignition Switch does come pre-installed in the new Ignition Lock Housing). I just got off the phone with a local VW Dealer and they quoted me $925 for the repair that we charged you $495 for. Of course, we do Diagnose all issues prior to repairs so we can verify what needs to be done to correctly fix your issue and we do not charge that Diagnosis fee if repairs are completed with us. This helps stand behind our 2yr/24,000 mile warranty that we offer on all repairs performed. If you have any questions, please reach out to us so we can both be on the same page. Thanks!

Charles Prael on 07/10/2023

These guys are consistently great, and a real pleasure to work with.

Jiahan Liu on 06/02/2023

Great service! I have been going to this shop for my regular auto maintenance for three years now. Brady was very honest about the dented oil pan replacement the time I needed a replacement. When the pan was replaced I realized my mileage went up. All other times the maintenance was just replacement of oil and small parts like o-rings and the total charge comes out to be $96.

Julie Kelemen on 04/24/2023

I moved away and I wish I could go back! This mechanic was the best.

Greg Bala on 03/05/2023

Upon recommendation from a long time A1 customer friend of mine, when I took my 2001 Lexus ES300 to A1 for an overdue servicing, I found the proprietor mechanic and colleagues very knowledgeable and honest. I then recommended my other friend bring his similar Lexus to A1 and he had a similar positive experience.

Shop Reply

Hi, Greg. Thank you so much for leaving us a stellar review!

Eric Liu on 10/02/2022

Sam and Brady are honest, friendly folks and do great work. I’ve been recommending them to friends and family with BMWs.

J C on 08/19/2022

I have 3 words to describe my experience. Honest. Timely. Experienced. The quote was accurate, and the estimated time to get it done was accurate. The service was excellent. I also felt that the price was reasonable. I felt like a person, not just a number. I would go there again.

Chris S on 05/23/2022

They diagnose and repair my car cheaper, faster, and more accurately than other shops. Knowledgeable and fair! 2008 BMW x3